These terms explain how we work with you. By using our website or our services, you agree to them. Our service Albatross Education provides free counselling and application support to students seeking to study at universities in the UK and elsewhere. We act as a representative of universities and guide you through the application and visa process. Your responsibilities You agree to give us accurate and complete information and documents. Decisions on admission, scholarships and visas are made by the universities and the relevant authorities, not by us. We cannot guarantee any outcome. Fees Our counselling and standard application support are free. Where any third party charges apply, such as a university application fee or a visa fee, we will tell you clearly in advance. Documents You are responsible for the accuracy of any documents you provide. Submitting false or misleading documents may end your application. Liability We take care to give you good advice, but we are not liable for decisions made by universities or authorities, or for delays outside our control. Contact If you have any questions about these terms, please contact us using the details on our Contact page. [Please review these terms and adapt them to your business before relying on them.]